Customer Experience with Video

Learn how to delight and humanise the customer experience with video.


Watch the recording of this live workshop

Watch the recording of this virtual event (from 5th November 2020) where our team showcases the benefits of using video, and how it influences and enhances the overall customer experience.


1. The Customer Experience in 2020

2. Why use Video for a better Customer Experience?

3. Impact of Video on NPS

4. Getting started with Video in 3 easy clicks

Watch the recording

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Fill in the form on this page to watch the recording of this session. 

When: 5 November 2020

Where: Zoom Webinar

Time: 11am GMT+1

Hosted by:



John Kelleher 
ESM Inbound


Matt Nortje 
ESM Inbound